MiraHint
Privacy policy
Operator and contact
STERHOV EVGENII IE
N Tigranyan St. 27, Arabkir district, Yerevan, Armenia
Tax identification number (TIN): 20396149
Who is responsible
The operator identified below is responsible for MiraHint's processing of personal data. Contact support@mirahint.com with privacy questions or requests.
Information we process
We process your account email, authentication and verification records, connected-device information, usage-session timestamps and allowances, and subscription status and billing identifiers. AI features process the text, screenshots and audio you submit. Support requests include the information you send us. Do not submit information you are not authorized to share.
Information stored on your device
The desktop app saves session transcripts and your conversation notes locally on your device as text. They are not stored on MiraHint servers. Raw audio and screenshots are not saved. You can copy or delete saved sessions and notes in the app at any time.
Purposes and legal grounds
We use information to authenticate you, provide requested AI features, manage access and subscriptions, respond to support requests and protect the service. Where applicable law requires a legal basis, we rely on performance of our service contract, legitimate interests in security and support, legal obligations, or consent for optional analytics.
Service providers and international processing
Providing the service involves hosting and email providers, AI providers including OpenAI, and Paddle for purchases made through Paddle. Google sign-in, when used, supplies account identity information. Providers receive information needed for their role and may process it outside your country, including outside Armenia or the EEA. Their privacy terms also describe their processing. Where legally required, international transfers must be covered by appropriate safeguards.
Cookies and analytics
Authentication uses necessary cookies. The site stores your analytics choice in browser local storage. After you accept analytics, Yandex Metrika can collect page visits, browser and device information, link clicks and session interactions through Webvisor session replay. You may decline analytics. To change your choice, clear this site's stored data and reload it; this may also sign you out.
Technical error logs
The desktop app records technical error messages, such as failed requests, crashes and error codes, together with the app version and operating system. It sends them to MiraHint to help us diagnose problems, automatically and when you choose to send the error log in Settings. The app does not write transcripts, notes, answers, audio or screenshots to this log, and email addresses, access tokens and your user folder name are removed before the log is saved. We delete error logs after 90 days.
Retention and your choices
Retention depends on the category of information and the purposes above, including account operation, security and legal recordkeeping. AI and payment providers have their own retention policies. Contact us to request access, correction or deletion, or, where applicable, portability, restriction or objection to processing. We may need to verify your identity and retain records required by law. You may also complain to the relevant data protection authority. Changes to this notice will be published here.